Building Management

The Management Office hours are 8:30 a.m. to 5:30 p.m., Monday through Friday, except national holidays.  The management office telephone number is 703-528-5595.  For afterhours emergencies, please call 1-800-558-8706 and state the building address and the nature of your emergency.

The mailing address for the management office is as follows:
American Real Estate Partners Management, LLC
2350 Corporate Park Drive
Suite 110
Herndon, VA  20171

Hours of Operation:
Rosslyn Metro Center will be open for normal business operations from 8:00 a.m. to 6:00 p.m., Monday through Friday and from 9:00 a.m. to 1:00 p.m. Saturday, except national holidays.  Air conditioning, heating systems and elevator service will be available during these times or as specified in your Lease.  For information on how to access the Building afterhours and on Saturday, Sunday or holidays, please see the Afterhours Access section of the Building Procedures.

Property Management Staff:
  • Jim Moore is the Vice President of Facilities for Rosslyn Metro Center.  He is responsible for managing building operations, engineering services and building improvement projects to the property.
  • Stephanie Gleichsner is the Sr. Property Manager for Asset Management.  She is responsible for ensuring that the highest quality service is provided to the Tenants of Rosslyn Metro Center on a daily basis.
  • Shelley Baxter is the Property Manager for Rosslyn Metro Center.  She is available to assist the Sr. Property Manager with daily operations and to respond to tenant inquiries regarding charges, payments, or services provided.
  • James Howard is the Chief Engineer for Rosslyn Metro Center and is responsible for directing the operations and maintenance of the heating, cooling, plumbing and electrical systems within the building and coordinates the activities of the engineering staff and repair and maintenance contractors.
  • Carlos Arriaza is the Engineer for Rosslyn Metro Center and is responsible for the daily operations and maintenance of the building including facilitating service requests.
  • The Day Porter for Rosslyn Metro Center is responsible for cleaning common areas during the business day and re-stocking restrooms.  The day porter will also handle limited special cleaning requests that arise during the day as well as minor maintenance items.  The contract services are provided by ABM Facility Cleaning Services.
  • The ABM Account Manager is responsible for ensuring the satisfactory performance of the janitorial crew.  The Account Manager will visit each office periodically to perform an inspection and meet with each tenant to ensure his or her satisfaction.